Repairs and servicing

Deployment, Enterprise-Grade Support, & Robot Repairs

Robotic hardware is only as valuable as its operational uptime. When a machine sits idle, your facility’s safety, compliance, and budget suffer. Unlike traditional equipment vendors, Flex Technologies operates a dedicated UK service center staffed by postgraduate engineers. We keep an inventory of genuine OEM parts and specialised diagnostic tooling at our Surrey facility, enabling us to resolve issues rapidly.

Our Repair & Maintenance Portfolio

  • Authorized Peppermint OEM Support: As an authorized partner, we manage the warranty claims, hardware repairs, over-the-air (OTA) software calibrations, and preventative maintenance schedules for all Peppermint commercial units.
  • Third-Party & Multibrand Service: We diagnose, repair, and service third-party autonomous floor scrubbers, vacuums, and warehouse sweepers.
  • PUWER & UK Safety Compliance Audits: Under the Provision and Use of Work Equipment Regulations 1998 (PUWER), UK employers must ensure all collaborative autonomous systems undergo routine safety assessments by a competent person. We provide certified PUWER audits, validating safety bumpers, emergency stops, sensor ranges, and obstacle-avoidance limits to protect your staff and shield your business from liability.